Fleet

Fleet and commercial towing with paperwork your office can file

Titan Tow & Repair handles fleet and commercial towing 24 hours a day, every day, in Kansas City, northwest Missouri and northeast Kansas for box trucks, straight trucks, cargo vans, service vehicles and company cars. We tow to your shop, your yard or ours, work with fleet accounts and insurers, and send invoices with the vehicle, driver, location and time already on them. Dispatch: (816) 888-8732.

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Fleets do not need a hero, they need a truck that turns up and paperwork that reconciles. We do both.

Also called: commercial towing · box truck towing · commercial vehicle towing · work van towing · fleet tow accounts

Titan wrecker, a semi tractor with a dry van trailer, and a Titan service truck staged in the yard.

Medium-duty and fleet towing: the box trucks, straight trucks and vans our towing company handles

If it is on this list, say so on the phone and the right unit is dispatched the first time.

Service at a glance
ServiceFleet & commercial towing
Available24 hours a day, every day — nights, weekends and holidays
Dispatched from2751 Liberty Landing Rd., Liberty, MO 64068
CoverageKansas City, northwest Missouri and northeast Kansas, from St. Joseph and Cameron to Topeka — every town and county
ArrivalUsually within about 60 minutes for most of the metro — a real ETA for your exact location when you call
Phone(816) 888-8732
  • Box and straight trucksDelivery fleets, rentals and 26-footers.
  • Cargo and service vansSprinters, Transits and work vans with racks and gear aboard.
  • Company cars and pickupsFlatbedded so nothing touches the road.
  • Repeat account billingOne point of contact and an invoice format your office can file.
  • Insurance and claims workDocumented pickups, storage and release.
  • Scheduled movesNon-emergency relocations booked ahead, in or out of hours.
How it runs

From your call to the truck moving

  1. Set the account up once

    Call us with your billing contact and vehicle list. After that a dispatch is one phone call.

  2. Dispatch by unit number

    Tell us the unit, the location and the destination shop.

  3. Documented delivery

    Time, location, driver and destination on the invoice, so nothing bounces back from accounts.

At a glance

Fleet account billing or insurance billing

Both end with paperwork an office or a claims department can file without chasing us.

How a fleet account and an insurance claim are billed
Fleet accountInsurance claim
Set up byBilling contact and vehicle list, given onceTelling us who the insurer is when you call
Who is billedYour account, with one point of contactThe insurer, where carrier and policy allow
On the invoiceUnit, driver, location, time, destination and the workVehicle, driver, location, time, destination and the work
Paperwork formatSet at account setup, then on every invoiceIf not billed direct, invoiced in the form the claim needs
Holding the vehicleOur Liberty yard, overnight or over a weekendDocumented pickup, storage and release

Medium duty towing and medium duty truck service in Missouri

Medium duty towing is the middle of the weight range: box trucks, straight trucks and delivery vans too heavy for a car carrier and too light to need a full tractor-trailer rig. Titan Tow & Repair matches the truck to the unit, a rollback flatbed for lighter ones and the heavy-duty tow unit or the heavy wrecker for a loaded 26-footer. Medium duty truck service in Missouri and Kansas also comes to the vehicle, because the mobile service truck repairs air, brake, battery, cooling and tire faults where it stopped.

Box truck tow company and straight truck tow company near me

A box truck tow company near me needs the right truck and an answer fast, so give dispatch the door-label GVWR, the body length and whether the box is loaded. The same goes for a straight truck tow company near me: dump bodies, flatbeds and stake trucks are matched to a tow unit rated for them before anything rolls. Fleet and one-off calls go to the same number, (816) 888-8732.

Worth reading first

Before you call

Who Pays When a Semi Breaks Down: Driver, Carrier, Insurer? — Who normally pays a breakdown bill for a company driver, an owner-operator, a leased-on truck, a rental or a warranty unit — and who authorizes the work.

AAA for Semi Trucks: Does AAA Cover Commercial Vehicles? — Does AAA tow commercial vehicles? What the AAA member guide for Missouri and Kansas says about semis, box trucks and weight limits, and what to ask your club.

Hot Shot Truck Broke Down: Who Actually Tows It? — Why a hot shot with a loaded gooseneck falls between rollbacks and heavy wreckers, what to tell dispatch, and how truck and trailer each get moved.

Fleet Paperwork After a Breakdown: The Records to Keep — The records a fleet office should gather after a truck breakdown or tow: invoices, driver reports, photos, fault codes, DVIRs, OOS orders and claims.

Box Truck Towing: Which Tow Truck It Needs and Why — Which tow truck a broken-down box or straight truck needs, why weight, length, brakes and liftgates decide it, and what gets fixed at the roadside.

How to Set Up a Fleet Towing Account: What to Settle First — What a towing company needs to open a fleet account, and what your office should decide first: approvals, PO numbers, shops, after-hours contacts.

Does Commercial Truck Insurance Cover Towing? — When commercial truck insurance pays for towing and recovery, when it does not, why a breakdown differs from a crash, and what to ask your agent.

How to Choose a Heavy-Duty Towing Company — What to verify before a breakdown — insurance, recovery certification, owned equipment and real dispatch — plus the warning signs of a predatory operator.

More general questions — pricing, insurance, response times — are answered on the FAQ page.

Also from Titan

Other services

Heavy-duty towing

A loaded tractor-trailer is not a bigger car. It needs a rated wrecker, a rated operator and a plan before anything gets hooked. That is what we send.

Read about heavy-duty towing

Mobile truck repair

Our service truck carries the parts and the tools. Faster for your driver, cheaper for your office, and the load keeps moving.

Read about mobile truck repair

Light-duty towing

The same yard that runs the heavy wrecker runs the rollbacks, so a car gets the same answer at 3am that a semi does.

Read about light-duty towing

Winch-outs & recovery

Bad rigging wrecks loads and hurts people. Recovery is the part of this job where training is the whole difference.

Read about winch-outs & recovery

Fleet & commercial towing questions

Is there roadside assistance for box trucks near me?

Yes. The mobile service truck comes to a stopped box truck 24 hours a day and fixes air and brake faults, batteries, starters, alternators, cooling problems and tires where it sits. If it cannot be fixed safely at the roadside, the rollback flatbed or the heavy-duty tow unit takes it in. Give dispatch the body length and the fault: (816) 888-8732.

Do you set up fleet accounts?

Yes. Call (816) 888-8732 and ask for an account. We take your billing contact and vehicle list once, and after that dispatching a truck is a single phone call with the unit number — no card at the roadside and no driver trying to authorize a job he has no authority to authorize. Invoices carry the vehicle, driver, location, time and destination, which is normally what an office needs to reconcile the charge against a run.

Will you tow to our own shop rather than your yard?

Yes, and most fleets prefer it. Tell us the destination when you call and the vehicle goes straight there rather than through our yard, which is both faster and cheaper than a two-stage move. Our Liberty yard is available if you need somewhere to hold a unit — overnight, over a weekend, or until a decision gets made about it — and it can be collected from there at any hour.

Can you handle more than one truck down at the same time?

Often, yes. The heavy wrecker, the heavy-duty tow unit, the rollback flatbeds and the mobile service truck all run from one yard in Liberty, so two units down in the metro is a normal day rather than a crisis. What we will not do is promise unlimited capacity: if a storm has half the metro calling at once, we tell you where you are in the queue. Dispatch can plan around an honest hour, not a promise that slips.

Do your invoices work for DOT and insurance files?

Yes — Titan Tow & Repair's fleet invoices are built for DOT and insurance files. Every fleet invoice carries the unit, driver, location, time, destination and the nature of the work — the fields a claims adjuster or a safety department actually needs to close a file, and the reason offices stop chasing us for reconstructed receipts. If your carrier or insurer needs a specific format or reference on the paperwork, tell us at account setup and it goes on every invoice automatically after that.

Do you bill insurance companies directly?

Yes, where the carrier and policy allow it — Titan Tow & Repair accepts insurance billing, so tell us who the insurer is when you call and we will confirm rather than guess. We work with insurers and provide the documentation claims departments ask for: vehicle, driver, location, time, destination and the nature of the work. Where a carrier will not bill direct, we invoice you and give you paperwork in the form the claim needs, which usually settles faster than a reconstructed receipt.

How much does it cost to tow a box truck in Kansas City?

It is quoted per job rather than from a flat price list, because a box truck can need either of two different trucks. A lighter box van or cutaway may ride a rollback flatbed; a full-size straight truck, especially a loaded one, generally goes behind a wrecker, with the driveline protected and any air brakes released before it moves. How far it is going, and whether it has to be winched out first, change the price too. Call (816) 888-8732 with the GVWR from the door label, the body length and the load, and you get a price and an ETA before the truck rolls.

Do you tow and repair medium-duty trucks?

Yes. Box trucks and straight trucks are medium duty, and we both tow and repair them. A lighter box van or cutaway may ride a rollback flatbed; a full-size or loaded straight truck generally goes behind a wrecker. When the fault is air, brakes, a battery, cooling or a tire, the mobile service truck can often repair it where the truck stopped instead. Call (816) 888-8732 with the body length and the load.

Who tows box trucks and straight trucks around Kansas City?

Titan Tow & Repair tows them around the clock, anywhere in the Kansas City metro, northwest Missouri or northeast Kansas. Smaller box vans and cutaways usually fit on a rollback flatbed, while a 26-footer or a loaded straight truck goes on the heavy-duty tow unit or the heavy wrecker. Give dispatch the door-label GVWR, the body length and whether it is loaded, and the truck is matched before it leaves: (816) 888-8732.

How fast can you get a truck to a fleet breakdown, day or night?

Usually within about 60 minutes across most of the Kansas City metro, 24 hours a day, with a real ETA given to the driver or the office on the phone. Dispatch by unit number: give us the unit, where it is and the destination shop, and the right truck comes the first time. (816) 888-8732.