Common questions

Towing and semi truck repair questions, answered straight

Titan Tow & Repair is open 24 hours a day and tows everything from cars to loaded semis across Kansas City, northwest Missouri and northeast Kansas. Tows are quoted per job, not off a flat price list; arrival for most of the metro is usually within about 60 minutes, with a real ETA when you call (816) 888-8732; and many trucks are repaired at the roadside instead of towed.

Before you call

The order to do things in when a commercial vehicle stops on an interstate shoulder in Missouri or Kansas, before a tow truck is even called.

  1. 1. Get off the live lane if the truck still movesIf the unit will still roll, get it onto the shoulder and as far right as the pavement allows, past the rumble strip. A truck stopped in a live lane is the single biggest risk in the whole event.
  2. 2. Hazards on, triangles outFour-way flashers immediately. Then set reflective triangles at roughly 10, 100 and 200 feet behind the unit — further back on a curve or a crest where you cannot be seen coming.
  3. 3. Get yourself behind the barrierDo not stand between the truck and traffic, and do not sit in the cab on a narrow shoulder. Get behind the guardrail or well up the bank while you make the call.
  4. 4. Fix your position before you dialNote the highway number, the direction of travel and the nearest mile marker or exit. On surface streets use a cross street or a business name. This is the single thing that most changes how fast help arrives.
  5. 5. Call and describe the vehicle honestlyCall (816) 888-8732. Say what you drive, whether it is loaded and with what, whether it still builds air and rolls, and what failed. That decides which truck is dispatched.
  6. 6. Ask whether it can be repaired on sceneAir leaks, brake chambers, batteries, starters, hoses and trailer lights are frequently fixable at the roadside. Ask before you agree to a tow — it can save the tow bill and the shop wait entirely.

General questions

Are you open 24 hours for emergency towing?

Yes. Titan Tow & Repair is open 24 hours a day, every day of the year, including nights, weekends and holidays, for emergency towing, recovery and roadside repair. Call (816) 888-8732 and a person answers — not a voicemail box or an answering service that takes a message.

Is there a 24-hour tow truck near me in Kansas City?

Yes. Titan Tow & Repair runs tow trucks 24 hours a day from its yard at 2751 Liberty Landing Rd. in Liberty, MO, across Kansas City, northwest Missouri and northeast Kansas. A person answers (816) 888-8732 at any hour, and for most of the Kansas City metro a truck is usually with you within about 60 minutes. You get a real ETA for your exact location before you agree to anything.

Who does semi truck towing and repair in Kansas City?

Titan Tow & Repair does. The heavy wrecker takes semis and loaded trailers, and the mobile service truck fixes many faults roadside, so one call can cover the tow, the repair or both. Dispatch runs 24 hours a day, and a truck is usually with you within about 60 minutes for most of the Kansas City metro. Call (816) 888-8732 and a person answers.

Do you tow on both the Missouri and Kansas sides of Kansas City?

Yes. Titan Tow & Repair tows in Kansas City, North Kansas City, Independence and Lee's Summit on the Missouri side, and in Kansas City, Kansas, Overland Park, Olathe and Shawnee on the Kansas side. Dispatch runs 24 hours a day, and a truck is usually with you within about 60 minutes for most of the Kansas City metro. Call (816) 888-8732.

What can you tow?

Anything from a car to a fully loaded semi. We run a heavy wrecker and a second heavy-duty tow unit, rollback flatbeds and a mobile service truck out of one yard, so the right unit turns up the first time. Tell us what you drive and what it is carrying.

Can my semi or truck be repaired at the roadside instead of towed?

Often, yes. The Titan Tow & Repair service truck fixes air systems, brakes, batteries, starters, alternators, cooling, suspension, steering and trailer faults where the truck sits, at any hour, across the Kansas City metro and out to St. Joseph and Topeka. If it can be fixed on the shoulder, you skip the tow bill and the shop queue. Call (816) 888-8732 and describe what the truck is doing.

How much does a tow cost?

It depends on the truck Titan Tow & Repair sends, the distance and whether recovery work is involved, so every tow is quoted per job rather than off a flat price list. Call (816) 888-8732, describe the vehicle and where it is, and you get a price and an ETA before we roll.

How long will it take you to get here?

For most of the Kansas City metro, Titan Tow & Repair usually has a truck with you within about 60 minutes, traffic and weather depending, and you get a real ETA for your exact location on the phone. You are told which truck is coming and how far out it is before you agree to anything.

What area do you cover, and is every service available across all of it?

Titan Tow & Repair covers the Kansas City metro and about 60 miles around the Liberty yard, plus about 50 miles around St. Joseph, Cameron and Smithville and about 60 miles around Topeka, in Missouri, Kansas and a corner of Nebraska. Every service, car and pickup towing included, runs across all of it, 24 hours a day, from our one yard in Liberty, MO.

Where do you tow to?

Wherever you need it: your shop, your yard, a dealer, or our yard at 2751 Liberty Landing Rd. in Liberty, MO. Name the destination when you call; it changes the price more than almost anything else. With nowhere lined up, the vehicle goes to our Liberty yard while you decide and can be collected there at any hour. Storage is charged daily from the day after arrival, and the vehicle is released to the registered owner or an authorized representative with ID once charges are settled.

What information do you need from me?

Where you are, what you drive, whether it is loaded and what went wrong. Highway and mile marker help most on an interstate call; a cross street or business name works in town. A photo of how the vehicle is sitting is worth a lot on a recovery.

Do you work with fleets and insurance companies?

Yes. We run commercial and fleet accounts and provide the documentation your office or the claims department needs: vehicle, driver, location, time and destination on the invoice. Call (816) 888-8732 to set up an account once, and every future dispatch is then a single phone call.

How do I pay for a tow or a roadside repair?

Payment is due when the job is done unless your company has set up an account in advance. Titan Tow & Repair takes cash, Visa, Mastercard, American Express and Discover; fleet accounts are invoiced, and insurance billing is available. Tell us how you are paying when you call.

Are your operators certified and insured?

Yes. Our operators are WreckMaster certified, which is the recognized training standard for rigging and recovery — it covers load calculation, anchor points and rollover technique, and it is the difference between pulling a unit out and pulling it apart. The company carries full commercial insurance on every job. Certificates of insurance are available on request, which is normally what a fleet or a claims department wants before they authorize the first call.

Do you tow motorcycles, RVs or campers?

RVs and campers, yes. Camper vans, smaller motorhomes and towables go on a rollback flatbed, and large Class A coaches go on the heavy wrecker, so describe the unit when you call: length, height and whether it is drivable decide which truck comes. Motorcycles depend on the bike and on what equipment is available at the time, so ask on the phone rather than assuming. If we are not the right truck for it, we will say so before anyone drives out.

Heavy-duty towing questions

Who does 24 hour semi truck towing and repair near me?

Titan Tow & Repair does both on one call, 24 hours a day. The heavy wrecker with WreckMaster-certified operators tows the tractor or trailer, and the mobile service truck repairs air, brake, electrical and tire faults at the roadside, so many trucks never need a tow. A truck is usually with you within about 60 minutes for most of the Kansas City metro. Call (816) 888-8732.

Do you tow dump trucks in Kansas City?

Yes. Titan Tow & Repair tows dump trucks across Kansas City, northwest Missouri and northeast Kansas with the heavy wrecker or the heavy-duty tow unit, 24 hours a day. A loaded or empty body changes the rigging, and a dump truck stuck in soft ground is winched out first. Tell us the truck, the load and where it sits when you call (816) 888-8732.

Who moves a semi trailer when the tractor has been towed away or is gone?

Titan Tow & Repair does. A semi trailer left without its tractor is moved by the heavy wrecker or the heavy-duty tow unit, to a yard, a dock or a shop, once it is safe to travel. Tell us the unit number, where the trailer is parked and whether it is loaded. Call (816) 888-8732 and dispatch will confirm what is needed before a truck rolls.

Is there a semi tow truck service near me that runs 24 hours?

Yes. Titan Tow & Repair is a semi tow truck service and wrecker service covering the Kansas City metro and the area around it, 24 hours a day. The heavy wrecker is run by WreckMaster-certified operators, and a truck is usually with you within about 60 minutes for most of the Kansas City metro. Call (816) 888-8732, say where the unit is sitting and whether it is loaded, and a person answers.

How much does heavy-duty towing cost in Kansas City?

Titan Tow & Repair prices heavy-duty towing per job, not off a flat menu, because it depends on the truck that has to be sent, how far it runs, whether the unit is loaded and whether recovery work is needed. Call (816) 888-8732 and we will quote your job before we roll.

Can you tow a loaded semi trailer without the tractor or unloading it?

Usually yes, on both counts. The heavy wrecker moves loaded semi trailers without the tractor and without unloading the freight, provided the trailer can be made safe to travel: brakes released, lights working, tires and wheel ends sound and the landing gear fully up. If the load has shifted or the trailer is damaged, we will tell you on scene whether it has to be transferred first.

Do you do heavy recovery, not just towing?

Yes. We handle winch-outs, uprighting, jackknifed tractors and load-shift recovery with WreckMaster-certified operators and rated rigging. Recovery is a separate skill from towing: a tow moves a unit that is upright on its wheels, and a recovery gets it there without adding damage. How the unit is lying and whether it is loaded decide the plan, so tell us both, plus a photo if one can be taken safely.

Is a wrecker service the same thing as towing?

Yes, in everyday use: a wrecker is the truck, and "wrecker service" is what people here usually call towing. What matters is the class of truck. A rollback flatbed handles cars and pickups; a semi tractor, loaded trailer or bus needs a heavy wrecker with the boom rating and rigging to lift it. We run both, so describe the vehicle and we send the truck that can move it.

What counts as heavy-duty towing?

Heavy-duty towing is towing for the heaviest road vehicles: semi tractors, tractor-trailers, loaded trailers, buses and coaches, dump trucks and equipment. They are beyond what a rollback flatbed can carry, so Titan Tow & Repair moves them with a heavy wrecker and rigging made for that weight. Box trucks, straight trucks and fleet vehicles are medium duty, and cars, pickups, vans and smaller RVs are light duty and ride a flatbed.

What is a heavy wrecker?

A heavy wrecker is a heavy-duty tow truck built around a boom at the rear that raises and extends, a set of winches, and an underlift that goes under a truck's front axle or frame to lift one end and tow it. It is the truck for semi tractors, loaded trailers, buses and equipment, including units that are stuck, jackknifed or rolled over. Titan Tow & Repair runs a heavy wrecker and a second heavy-duty tow unit from its yard in Liberty.

How fast can you get a heavy wrecker to me?

Usually within about 60 minutes for most of the metro, with a real ETA for your exact location on the phone rather than a guess. The wrecker leaves the Titan Tow & Repair yard in Liberty, and traffic, weather and exactly where you are sitting decide the real number.

Is there 24-hour heavy-duty towing near the Kansas City interstates?

Yes. Round-the-clock heavy-duty towing on the Kansas City interstates is most of what Titan Tow & Repair does. The yard in Liberty sits minutes from I-35, and the heavy wrecker runs I-35, I-70, I-435, I-635, I-29 and US-71 every day, holidays included. A person answers the phone at any hour, and dispatch starts while you are still describing the truck. Call (816) 888-8732 and give the highway and mile marker first.

Do you tow on the Kansas side of Kansas City?

Yes. The state line runs through the middle of the metro, and Titan Tow & Repair works both sides of it. Kansas City, Kansas and the Kansas side are in the service area the same as the Missouri side, west on I-70 through Lawrence to Topeka and north through Leavenworth to Atchison, plus the interstates that cross the line: I-435 and I-635. Tell us the highway and which side of the line you are on when you call (816) 888-8732.

Do you tow hot shot trucks and gooseneck trailers?

Yes. Hot shots sit in a gap: heavier and longer than a pickup, lighter than a class 8 tractor, and plenty of companies are set up for only one end. Titan Tow & Repair runs rollback flatbeds, a heavy-duty tow unit and a heavy wrecker from one yard in Liberty, so a dually with a gooseneck or flatbed rig gets the truck that suits it. Tell us the trailer length and whether it is loaded.

Do you do bus and motorcoach towing?

Yes. Buses and coaches are heavy-wrecker work and we handle them the same way as tractors — school buses, transit and motorcoaches included. It is one phone number whatever the vehicle, and telling us the length and rough weight is what lets us send the right truck the first time.

What payment do you take for heavy-duty towing?

Cash, the major cards, insurance billing and fleet account billing. A carrier, a fleet office or an insurer can be billed directly when they have set that up with us, and you get the quote before the wrecker leaves. Call (816) 888-8732 with the unit, the load and the destination.

Mobile truck repair questions

Is there an 18 wheeler mechanic near me for diesel truck repair?

Yes. Titan Tow & Repair's service truck is an 18 wheeler mechanic that drives to the rig, 24 hours a day across Kansas City, northwest Missouri and northeast Kansas. Diesel truck repair on air systems, brakes, batteries, starters, cooling, DEF and sensors is done where the truck stopped. Engine internals and transmissions are shop work, and the heavy wrecker covers the tow. Call (816) 888-8732.

Do you do semi tractor repair on the side of the road?

Yes. Titan Tow & Repair's service truck does semi tractor repair where the truck stopped, 24 hours a day: air leaks and brakes, batteries, starters and alternators, belts, hoses and coolant, and sensor faults and derates read from the codes. A fault that needs the tractor lifted, like engine internals or a transmission, goes to a shop and our heavy wrecker takes it. Call (816) 888-8732.

Is tractor repair the same as semi truck repair?

Yes, in trucking they mean the same thing. The tractor is the semi truck that pulls the trailer, so tractor repair and semi truck repair are one job, and this is not farm equipment work. Titan Tow & Repair repairs the truck at the roadside and can work on the trailer on the same call. Call (816) 888-8732 and tell us the truck, the trailer and the fault.

Is there a mobile diesel mechanic near me for semi truck repair?

If you are in the Kansas City, northwest Missouri or northeast Kansas area, yes. Titan Tow & Repair sends a mobile diesel mechanic in its service truck for commercial truck repair and semi truck repair, 24 hours a day, and the work is done where the truck stopped. Call (816) 888-8732 with the truck, the trailer and the fault, and dispatch says whether it is a roadside fix or a tow.

Do I need a semi truck repair shop, or will a mobile mechanic do?

Often the mechanic can come to you. Titan Tow & Repair works from a service truck rather than a shop: it drives to the semi at any hour, anywhere in Kansas City, northwest Missouri or northeast Kansas, and fixes air leaks, brakes, batteries, starters, alternators, cooling and trailer faults where the truck stopped. Engine internals and transmissions are shop work, and the heavy wrecker tows the truck to the shop you choose. Call (816) 888-8732.

Is a mobile diesel mechanic the same thing as mobile truck repair?

Yes, two names for one service: a technician who drives to the truck with the diagnostic gear, tools and parts instead of it being towed to a shop. Our service truck works on diesel tractors and trailers where they stand, 24 hours a day, across Kansas City, northwest Missouri and northeast Kansas: air and brakes, batteries, cooling, DEF, sensors, fault codes and trailer repairs. Engine internals and transmissions are shop work.

What truck repairs can actually be done at the roadside?

Air leaks, brake chamber and slack adjuster work, batteries, starters, alternators, hoses and belts, coolant leaks, lights, landing gear, air lines and most trailer electrical faults. Engine internals, transmissions and anything needing a lift have to go to a shop.

Do you work on trailers as well as tractors?

Yes. Trailer lights, wiring, landing gear, doors, air lines and brake work are a large share of what the service truck does, on dry vans, reefers and flatbeds. Trailer faults are worth calling about early: most of them stop a unit being legal to move rather than able to move, and a lighting or brake fault will hold a load at a scale or a gate. Tell us the trailer type and what has failed and we will bring the parts we are likely to need.

Is mobile repair cheaper than towing it in?

Usually, yes. A roadside fix means no tow bill, no shop intake queue and a driver who is moving again the same day rather than sitting on hours he cannot get back. The exception is a fault that needs the vehicle lifted, a part we would have to order, or more time at the roadside than the location is safe for. We will tell you honestly on the phone which way is likely to be cheaper once we know what the truck is doing.

Do you work on diesel engines at the roadside?

Yes. The service truck is a diesel mechanic that drives to you, and it handles air and brake faults, batteries, starters and alternators, cooling, DEF and sensor problems, and the derates and regen faults that put a truck into limp mode, where the unit stands. An engine that has to come apart, or a part nobody carries on a service body, is a shop job, and we say so on the phone.

Is there a 24-hour mobile truck repair service near Kansas City?

Yes. Titan Tow & Repair's service truck answers the same 24/7 dispatch line as the tow trucks, nights, weekends and holidays included, across the Kansas City metro and as far as St. Joseph, Cameron and Topeka. Most air, electrical, battery, cooling and trailer faults are fixed where the truck sits, usually faster than a tow into a shop queue. Call (816) 888-8732, describe what the truck is doing, and hear honestly whether it is a roadside fix and when the service truck can be there.

Do you provide semi truck roadside assistance?

Yes. Our service truck comes to the rig and fixes the fault where it stopped, 24 hours a day across Kansas City, northwest Missouri and northeast Kansas: air and brakes, batteries, starters, alternators, cooling, DEF and sensors, trailer faults and tires. If it cannot be fixed safely there, the wrecker is ours. No motor-club membership is needed; we take cash, the major cards and insurance billing. Call (816) 888-8732.

How much does semi truck road service cost?

Titan Tow & Repair prices semi truck road service per job: you pay for the call-out, the time on scene and the parts, quoted when you call and describe the fault, not revealed afterward. What usually makes mobile repair the cheaper path is everything it removes: no tow bill, no shop intake queue, no driver sitting for a day waiting on a bay. The honest exception is a fault that needs the truck lifted or a part nobody carries on a service body, and Titan will say on the phone when a shop is genuinely the cheaper answer.

Do you come out at night for repairs?

Yes. The service truck runs the same 24/7 schedule as the heavy wrecker and the flatbeds, including nights, weekends and holidays, and a person answers the phone rather than an answering service. Night calls are worth making early: an air or lighting fault fixed at 2am puts the load back on the road before the day starts, and emptier roads usually make the repair quicker and safer than the same job in traffic.

How quickly can a mobile diesel mechanic get to my truck?

Usually within about 60 minutes across most of the Kansas City metro, at any hour, with a real ETA for your exact spot on the phone. Further out, dispatch gives you an honest window. Read us the fault codes when you call (816) 888-8732, so the right parts ride along on the first trip.

How do I pay for a roadside truck repair?

Owner-operators pay by cash or the major cards; fleets can set up account billing and dispatch by unit number, with an invoice the office can file. You hear the price on the phone before the service truck rolls.

Mobile trailer repair questions

Is there trailer repair near me in Kansas City, MO?

Yes. Titan Tow & Repair does semi trailer repair near you across Kansas City, MO, northwest Missouri and northeast Kansas, 24 hours a day. The service truck comes to the trailer and handles lights, landing gear, air lines, brakes, doors and tires on dry vans, reefers and flatbeds. Trailer repairs in Kansas City, MO start with one call to (816) 888-8732 and a description of the fault.

Do you repair semi trailers at the roadside in Kansas City?

Yes. Titan Tow & Repair repairs semi trailers at the roadside across the Kansas City metro, 24 hours a day: lights and seven-way plugs, glad hands and air lines, brakes and slack adjusters, landing gear and tires, on dry vans, flatbeds and reefer trailers. The refrigeration unit is not part of that. Call (816) 888-8732 with the trailer type and where it stands.

My trailer lights have failed at a scale. Can you come out to it?

Yes, and lighting faults are ones we fix at the trailer. A lighting fault is the classic example of a trailer that drives perfectly and still cannot legally leave — an inspector will hold it, and the load sits until the lamp works. We carry markers, tails, brake and turn lamps, harness repair parts and seven-way plugs on the service truck, and most of these faults turn out to be a corroded ground or a chafed harness rather than the lamp itself. Tell us which lamps are dead and whether they died together, because that on its own usually tells us where the fault is before we set off.

Can you repair a reefer trailer?

We repair the trailer — lights, wiring, brakes, air lines, landing gear, doors and tires — on a reefer the same as on a dry van. What we do not do is repair the refrigeration unit itself: that is specialist work on a sealed system, and a reefer plant that has stopped holding temperature needs the manufacturer's service network rather than a roadside truck. Call us for the trailer and we will be straight with you about which of the two you actually have, because a reefer that will not cool and a reefer that will not roll are different problems with different answers.

Do you come out to distribution centers and drop yards?

Yes — dropped trailers at docks, drop yards and distribution centers are a large share of trailer work, and the tractor does not need to be there. Tell us the gate procedure, who to call on arrival and the unit number so we work on the right trailer; a yard with forty trailers in it is exactly where the wrong one gets fixed. If the yard has restricted hours, say so when you call — that changes when we can be there, not whether.

Can you fix trailer doors and roll-up doors?

Yes — roll-up and swing doors, hinges, latches, seals and damaged rear frames are on the standard list. Door faults sit in the same category as lighting: the trailer drives fine and still cannot work, because a door that will not shut or seal is a load that cannot be secured or a reefer that cannot hold temperature. Describe what the door is doing and whether the trailer is loaded, and we will say honestly whether it is a roadside repair or bodywork for a shop.

Why are the trailer brakes on my semi not releasing?

Almost always because air is not reaching the trailer's spring brakes, which are applied by springs and held off by air. Check that the system has built full pressure, that the red trailer air supply knob stays in and that the glad hands are not crossed or leaking. If all of that is right and the brakes still hold, a leaking chamber, a failed relay valve or ice in the lines is the likely cause. Titan Tow & Repair finds and fixes the fault where the trailer is standing, 24 hours a day.

Can one mobile mechanic fix both the semi truck and the trailer?

Yes. The same mobile service truck works on the tractor and the trailer on one call: air systems and brakes, batteries and charging, cooling and diagnostics on the truck, and lights, wiring, landing gear, air lines, brakes and doors on the trailer. Tell dispatch on (816) 888-8732 everything that is wrong with both units, so the right parts are on the truck before it leaves.

Does the tractor have to stay with the trailer?

No. A dropped trailer at a dock, in a yard or on a lot is a job we do without the tractor, and there is no need for a driver to sit with it while we work. Tell us where it is, how we get through the gate and who to call when we arrive, and give us a way to confirm the unit number so we work on the right trailer — a yard with forty trailers in it is exactly where the wrong one gets fixed. If the trailer is somewhere with restricted hours, say so when you call, because that changes when we can realistically be there rather than whether we can.

How much does mobile trailer repair cost?

It is priced per job, not off a rate card. The bill is the trip out, the time on scene and the parts, and Titan Tow & Repair gives you the figure on the phone once you describe the fault: which lights are out, which brake is dragging, which air line is leaking. Call (816) 888-8732 with the trailer type and where it is standing.

How fast can a trailer repair truck reach me, and at what hours?

Usually within about 60 minutes across most of the Kansas City metro, 24 hours a day, nights, weekends and holidays included, with a real ETA on the phone. The service truck leaves the yard in Liberty with the common trailer parts aboard, so give us the fault before it rolls.

How do I pay for a roadside trailer repair?

Cash or the major cards on the day, or account billing for a fleet that sets one up, with an invoice the office can file. If a carrier or broker is paying, tell dispatch who and have their details ready before the work starts.

Fleet & commercial towing questions

Is there roadside assistance for box trucks near me?

Yes. The mobile service truck comes to a stopped box truck 24 hours a day and fixes air and brake faults, batteries, starters, alternators, cooling problems and tires where it sits. If it cannot be fixed safely at the roadside, the rollback flatbed or the heavy-duty tow unit takes it in. Give dispatch the body length and the fault: (816) 888-8732.

Do you set up fleet accounts?

Yes. Call (816) 888-8732 and ask for an account. We take your billing contact and vehicle list once, and after that dispatching a truck is a single phone call with the unit number — no card at the roadside and no driver trying to authorize a job he has no authority to authorize. Invoices carry the vehicle, driver, location, time and destination, which is normally what an office needs to reconcile the charge against a run.

Will you tow to our own shop rather than your yard?

Yes, and most fleets prefer it. Tell us the destination when you call and the vehicle goes straight there rather than through our yard, which is both faster and cheaper than a two-stage move. Our Liberty yard is available if you need somewhere to hold a unit — overnight, over a weekend, or until a decision gets made about it — and it can be collected from there at any hour.

Can you handle more than one truck down at the same time?

Often, yes. The heavy wrecker, the heavy-duty tow unit, the rollback flatbeds and the mobile service truck all run from one yard in Liberty, so two units down in the metro is a normal day rather than a crisis. What we will not do is promise unlimited capacity: if a storm has half the metro calling at once, we tell you where you are in the queue. Dispatch can plan around an honest hour, not a promise that slips.

Do your invoices work for DOT and insurance files?

Yes — Titan Tow & Repair's fleet invoices are built for DOT and insurance files. Every fleet invoice carries the unit, driver, location, time, destination and the nature of the work — the fields a claims adjuster or a safety department actually needs to close a file, and the reason offices stop chasing us for reconstructed receipts. If your carrier or insurer needs a specific format or reference on the paperwork, tell us at account setup and it goes on every invoice automatically after that.

Do you bill insurance companies directly?

Yes, where the carrier and policy allow it — Titan Tow & Repair accepts insurance billing, so tell us who the insurer is when you call and we will confirm rather than guess. We work with insurers and provide the documentation claims departments ask for: vehicle, driver, location, time, destination and the nature of the work. Where a carrier will not bill direct, we invoice you and give you paperwork in the form the claim needs, which usually settles faster than a reconstructed receipt.

How much does it cost to tow a box truck in Kansas City?

It is quoted per job rather than from a flat price list, because a box truck can need either of two different trucks. A lighter box van or cutaway may ride a rollback flatbed; a full-size straight truck, especially a loaded one, generally goes behind a wrecker, with the driveline protected and any air brakes released before it moves. How far it is going, and whether it has to be winched out first, change the price too. Call (816) 888-8732 with the GVWR from the door label, the body length and the load, and you get a price and an ETA before the truck rolls.

Do you tow and repair medium-duty trucks?

Yes. Box trucks and straight trucks are medium duty, and we both tow and repair them. A lighter box van or cutaway may ride a rollback flatbed; a full-size or loaded straight truck generally goes behind a wrecker. When the fault is air, brakes, a battery, cooling or a tire, the mobile service truck can often repair it where the truck stopped instead. Call (816) 888-8732 with the body length and the load.

Who tows box trucks and straight trucks around Kansas City?

Titan Tow & Repair tows them around the clock, anywhere in the Kansas City metro, northwest Missouri or northeast Kansas. Smaller box vans and cutaways usually fit on a rollback flatbed, while a 26-footer or a loaded straight truck goes on the heavy-duty tow unit or the heavy wrecker. Give dispatch the door-label GVWR, the body length and whether it is loaded, and the truck is matched before it leaves: (816) 888-8732.

How fast can you get a truck to a fleet breakdown, day or night?

Usually within about 60 minutes across most of the Kansas City metro, 24 hours a day, with a real ETA given to the driver or the office on the phone. Dispatch by unit number: give us the unit, where it is and the destination shop, and the right truck comes the first time. (816) 888-8732.

Winch-outs & recovery questions

What does winch-out and recovery cover?

Winch-out and recovery covers every job where a vehicle is off the pavement or not sitting right: a slide-off in mud or snow, a median or ditch, a rollover, a jackknife or a shifted load. A winch-out is the simple pull, and recovery is the planned work. Titan Tow & Repair does both with WreckMaster-certified operators. Call (816) 888-8732 and describe how the unit is lying.

What is a winch-out service?

A winch-out is pulling a vehicle that is stuck but otherwise fine back onto ground it can drive on, with a tow truck's winch. It is the job for mud, snow, a soft shoulder, a median or a shallow ditch, and the vehicle usually drives off under its own power. A vehicle on its side, damaged, or loaded so a straight pull is unsafe needs a recovery instead.

What is the difference between towing and recovery?

Towing moves a vehicle that is already sitting on its wheels on the pavement. Recovery is the work of getting it there first: winching it out of a ditch, uprighting it after a rollover, or separating a jackknifed unit or dealing with a shifted load without adding damage. Titan Tow & Repair plans and rigs a recovery before anything is pulled, and it very often ends in a tow.

Do you winch out cars and pickups too, or only trucks?

Both. Cars, pickups and vans that have slid off into mud, snow or a ditch get pulled out with the same care and the appropriate equipment — a rated line on proper attachment points, not a chain around whatever looks solid. The physics are gentler than a loaded semi but the mistakes are the same: pulling from the wrong point or the wrong angle bends things. Tell us what the vehicle is, how far off it went and what it is sitting in, and the right truck comes out.

Can you pull out a semi, dump truck or box truck stuck in mud?

Yes. A truck stuck in mud but otherwise upright and undamaged is a winch-out: the tow truck anchors on firm ground and pulls it back onto a surface that will carry it, day or night. Stop spinning the drive wheels while you wait, because every turn digs the truck deeper and can turn a short pull into a recovery. When you call (816) 888-8732, say whether it is loaded, how far it has sunk and how far it is from pavement. A unit sunk to the frame or leaning over needs more rigging, and we plan that before anything is pulled.

How long does a winch-out take?

A straightforward slide-off on firm ground is a short job, and the pull itself is the quickest part: most of the time on scene goes into assessing and rigging, because the pull only goes well if the setup did. A loaded unit deep in soft ground takes as long as doing it without damage takes. Tell us how deep, what surface and whether it is loaded, and you get an honest window on the phone.

How much does a winch-out or truck recovery cost?

Titan Tow & Repair quotes winch-outs and recoveries per job, not off a rate card. The price follows the assessment and rigging time, the equipment that has to come, how many operators it takes, the ground, and any traffic control the responding agency requires. A shallow slide-off on firm ground is a short job; a unit sunk to the frame or folded becomes a recovery with rigging time, a second unit and often a tow afterward. Tell us how it is lying and you get the price before we roll.

What is a WreckMaster certification and why does it matter?

WreckMaster is the recovery industry’s training and certification program for rigging, load handling and recovery planning. It matters because a recovery is a calculation before it is a pull: the anchor, the angle and the sequence decide whether the unit comes out intact. An unrated pull on the wrong angle can fold a trailer, shift or ruin a load, part a line under tension, or injure the people standing on the shoulder watching it. Certification is the reason we plan a job before anything is hooked.

Do you work with police and DOT at accident scenes?

Yes. We work alongside law enforcement, fire and DOT on highway scenes and follow their direction on lane closures, clearance times and the order things get moved in. On a live scene the agency in charge sets the priorities and we work to them: casualties and traffic flow come before the vehicle, and a recovery sometimes waits for an investigation to finish. If you are a driver at a scene like that, tell us which agency is on it and who is directing the clearance.

Do you do winch-outs at night and in bad weather?

Yes, 24 hours a day, and bad weather is when most of them happen: ice on a ramp, snow over a soft shoulder, rain in a ditch. The pull is planned for the conditions, and on a live highway the responding agency decides when it starts. Tell us how deep, what surface and whether the unit is loaded.

Does insurance pay for a winch-out or a truck recovery?

Often, depending on the policy. Many commercial and personal auto policies cover recovery after an accident or a slide-off, but the terms vary, so check with your insurer. Titan Tow & Repair can bill insurance or a fleet account, and takes cash and the major cards; ask for the bill itemized so the insurer can read it.

Mobile tire service questions

Who does semi truck tire repair in Kansas City, MO?

Titan Tow & Repair does semi tire repair in Kansas City, MO, and across the metro, 24 hours a day. The service truck comes to the rig, repairs a clean tread puncture in a sound casing and replaces a tire that cannot be repaired, on steer, drive and trailer positions. Call (816) 888-8732 with the tire size, the axle and where you are stopped.

Do you carry tires on the truck, or do you have to fetch one?

We carry tires. The reason we ask for the size and position on the phone is so the right one is on the truck when it leaves rather than after a second trip — the common sizes cover most calls, and an unusual size is worth knowing about before we set off instead of when we arrive. Read the sidewall if you can do it safely from the right side of the vehicle, and tell us which axle and whether it is an inside or outside dual. That one detail is the difference between a single road call and two.

Can a truck tire be repaired instead of replaced?

Sometimes, and we will tell you honestly which one you have. A clean puncture in the tread area of a sound casing is often repairable. What is not repairable is a sidewall injury, a casing that has been run flat and heat-damaged, or a blowout that has already shredded — and a repair on any of those is a failure waiting for the next load. Steer positions get the most conservative call of all, because a steer failure at speed is the one that does not end with a phone call.

How much does semi truck tire repair cost at the roadside?

Titan Tow & Repair prices a roadside truck tire call like the rest of its mobile repair work: per job, quoted when you call and describe it, not from a flat price list. To get an accurate quote, tell us the tire's size off the sidewall, its position (steer, drive or trailer, inside or outside dual) and any wheel-end damage the failure left, such as studs, nuts and hardware. A clean puncture in the tread of a sound casing is often repairable; a sidewall injury or a casing that has been run flat is replaced. With those details the right tire comes on the first trip.

Do you offer 24-hour roadside assistance for a semi or big truck flat tire?

Yes. Titan Tow & Repair runs roadside tire service for semis, box trucks and other commercial trucks 24 hours a day, including nights, weekends and holidays, with the tires carried on the service truck. Get the truck as far onto the shoulder as it will safely go, then call (816) 888-8732 with the tire size off the sidewall, its position (steer, drive or trailer, inside or outside dual) and where you are. For a car or pickup with a flat, the same number gets a tire change.

How fast can you get a tire to a truck on the interstate?

Usually within about 60 minutes for most of the metro, with a real ETA for your exact location on the phone rather than an optimistic one. What speeds it up is knowing the position and size before we roll. What slows it down is a live-lane situation needing traffic management first — tell us where you are sitting relative to the white line, because on a shoulder call that decides how we approach as much as how fast.

How do I pay for a roadside semi tire replacement?

Cash or the major cards on the day, or fleet account billing with an invoice the office can file. You hear the price on the phone once you give us the position, the size and the load range, before the service truck leaves.

Light-duty towing questions

Are you a car towing company too, or only trucks?

Yes, cars as well as trucks. We run rollback flatbeds for cars, pickups, vans and smaller RVs out of the same Liberty yard as the heavy wrecker, 24 hours a day. Being a heavy-duty company does not mean we turn down a car — it means the same dispatch that can send a wrecker to a semi can send a flatbed to a sedan, and one phone call covers either. Tell us what you drive and whether it still rolls and steers, because those two answers decide which truck comes.

Why a flatbed instead of a wheel lift?

On a flatbed the vehicle rides on the deck with no wheels turning and no drivetrain spinning, which is the safe option for all-wheel drive and four-wheel drive, lowered cars, non-rollers, and anything with damaged suspension or steering. A wheel lift leaves two wheels on the road, and on the wrong vehicle that means transmission or differential damage that costs more than the tow did. If you are not sure which yours needs, tell us the make, model and drivetrain and we will decide before the truck leaves.

Can you get to a car in a parking garage or tight lot?

Usually yes, but the clearance decides it, so tell us the height when you call. A rollback needs room to tilt the deck and space to winch the car straight, which many parking structures do not have — in those a wheel lift goes in instead and brings the vehicle out to where it can be loaded properly. Underground levels, tight ramps and low beams are all worth mentioning up front. We would far rather know before the truck is dispatched than send one that cannot get in.

How much does it cost to tow a car in Kansas City?

Light-duty tows are quoted on the phone when you call — the honest inputs are the distance, whether the car rolls and steers, and whether it is somewhere awkward like a parking structure. We do not publish a rate card because the same tow can be simple or fiddly, but we will give you the number before the truck rolls, and we will tell you on the phone what would change it. Nights and weekends are normal working hours for us.

Can you move a car that does not run, roll or steer?

Yes — that is what the winch on the flatbed is for. A car with a seized engine, locked wheels, collision damage or no key gets winched up the deck on skates or dollies where the wheels will not turn, and rides flat with nothing touching the road. Tell us what is wrong with it and where it sits; a dead car in a driveway is routine, and a dead car in an underground garage just needs the clearance conversation first.

Do you do jump starts, lockouts and tire changes for cars?

Yes, where we can — jump starts, lockouts and tire changes are part of the light-duty side of the operation, on the same 24-hour dispatch as everything else. The honest caveat is in that "where we can": some late-model cars protect their locks beyond what roadside entry tools sensibly attempt, and a wheel seized to the hub can turn a tire change into something else. Tell us the make, model and what happened, and we will say on the phone whether it is a five-minute roadside job or whether the flatbed should come along in case. Either way you are not calling a second company.

Can I get roadside assistance without AAA or a motor club?

Yes. You do not need AAA, a membership or a motor-club plan to call Titan Tow & Repair. Jump starts, lockouts and tire changes for cars, where we can, are part of the light-duty side on the same 24-hour dispatch as the flatbeds, and we take cash, the major cards and insurance billing. Tell us the make, model and what happened, and we will say on the phone whether it is a roadside job or the flatbed should come along.

Is your car towing available around the clock, holidays included?

Yes. The rollback flatbeds run 24 hours a day, every day of the year, and a person answers (816) 888-8732 at any hour. Across most of the Kansas City metro a truck is usually with you within about 60 minutes, and you get a real ETA before you agree to anything.

RV & motorhome towing questions

How much does it cost to tow an RV or motorhome?

It is quoted per job, because an RV tow can be anything from a camper van on a flatbed to a forty-foot coach on the heavy wrecker, and those are different trucks. The inputs that set the price are the class and weight of the coach, how far it is going, where it is sitting, and whether the driveline has to be disconnected or the coach winched out first. Call (816) 888-8732 with those details and you get the number before the truck rolls.

Can a diesel pusher be towed without damaging it?

Yes, when it is towed the way the chassis maker intends. A diesel pusher has its engine and drive axle at the back, so the drive wheels either come off the ground or the driveshaft is disconnected before the coach moves — rolling on a live driveline can wreck a transmission that is not being lubricated. Most pushers also run air brakes, which have to be dealt with before the wheels will turn freely. This is the same heavy-wrecker work we do on buses and tractors, done by WreckMaster-certified operators rather than improvised.

What should I do to get my RV ready for a tow?

Get everyone out and away from traffic first; nobody rides inside a motorhome or trailer while it is being towed. Then, if it is safe to do so, bring the slide-outs in, raise the levelling jacks, stow the awning and any roof antenna, turn the propane off at the tank, and latch the cabinets and the fridge. At a campsite, unplug shore power and disconnect water and sewer. If a slide or jack will not retract, tell us when you call — it changes how the coach gets loaded.

Will my RV roadside assistance plan cover the tow?

That depends entirely on the plan, so ask it three things: whether it sends its own provider or reimburses you, the heaviest and longest coach it covers, and how far it will pay for. RV plans are usually written differently from ordinary car motor clubs, and a Class A can fall outside a plan built around cars. If you call us directly, we take cash, the major cards and insurance billing, and you get an invoice you can submit for reimbursement.

Do you tow travel trailers and fifth-wheels?

Yes, size depending. A smaller travel trailer or camper can ride a rollback flatbed; a long fifth-wheel is a bigger conversation, so tell us the length, the number of axles and whether it is still hitched to the truck that was pulling it. If that truck is the thing that broke down, say so — sometimes the pickup and the trailer are one call, sometimes they need two trucks, and we would rather sort that out on the phone than at the shoulder.

Can you pull an RV out of soft ground at a campsite?

Yes. A motorhome is heavy for its tire footprint, so wet grass, a soft gravel pad or the edge of a lakeside site can swallow the drive wheels quickly. Stop spinning them as soon as the coach stops moving, because every extra turn digs it deeper and can put the frame on the ground. Tell us what the ground is, how much room there is to work, and whether there are low branches overhead. A controlled winch-out from firm footing brings it back without dragging the coach sideways.

Can you tow an RV at night or on a holiday weekend?

Yes. RV towing runs on the same 24-hour dispatch as everything else, holidays included, and a person answers (816) 888-8732. Give us the class, length and rough weight, whether a car is in tow, and where the RV is sitting, and you get the price and a real ETA before the truck leaves.

Can you tow a Class A diesel pusher in Kansas City?

Yes. Titan Tow & Repair tows large motorhomes with its heavy wrecker or heavy-duty tow unit, 24 hours a day, across the Kansas City area. Call (816) 888-8732 and give dispatch the length, whether the coach is a pusher, and whether it rolls. The operator handles the driveline and the brakes before lifting, so a big coach is not dragged on its own wheels.

Can a rollback flatbed carry a camper van or small motorhome?

Yes, for camper vans and smaller RVs. Titan Tow & Repair sends a rollback flatbed from Liberty 24 hours a day, and the van rides with all four wheels off the road. Call (816) 888-8732 and tell dispatch the length, the height and whether anything sits on the roof. A coach too long or heavy for a flatbed goes on the heavy wrecker instead.

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